GENERAL TERMS AND CONDITIONS
Welcome to STORYVORD. The scope of these terms and conditions extends to both the brands and the developers.
These terms and conditions constitute a legally binding agreement between you and STORYVORD. The words "you," "your," and "us" refer to our users, including brands, developers, visitors, and creators, and the words "we," "us," "our," and "company" refer to STORYVORD. The word "agreement" used here refers to these terms and conditions. Moreover, the words donating the gender in these terms and conditions include masculine, feminine, and neuter, whereas references in these terms and conditions to singular words include plural and vice versa.
By accessing our site and using our service, you acknowledge and agree that you have read and understood these terms and conditions. It is requested that you read this agreement carefully. If you do not agree with any of the provisions herein provided, you should not enter into contractual obligations with us.
We have the right to change or modify these terms and conditions at any time at our sole discretion. We undertake to notify you of such changes by updating them on our website and modifying the revised date displayed. Any and all modifications or changes to these terms will become effective upon publication on the website or release to users. As a result, your continued use of our services constitutes your acceptance of the modified agreement and rules. If you do not agree to any changes to these terms, you must stop using our services immediately. You are recommended to frequently review these terms to ensure your understanding of the terms and conditions that apply to your access to and use of our services.
1: ABOUT US AND SERVICES
STORYVORD is a team of 12,000+ creators and aims to provide you with video production services under one roof. STORYVORD is available in most countries; all you need to do is discuss your requirements with our team, and we will work with you to get your video production needs met in a cost-effective manner in any country. Furthermore, STORYVORD makes it easy to get creative video for your business, produced quickly and at scale, supported by a strong creator team, and with exclusive performance statistics.
2: REGISTRATION
In order to use, purchase, and provide services via our platform, you are required to register with us. Therefore, you may be required to provide some of your information, including, without limitation, name, entity name, address, email, telephone, and account information, including user name and password.
- 1. You should provide us with correct and updated information.
- 2. You agree not to give or share your account or password with anyone.
- 3. You must not use anyone else's account.
In the event of unauthorized use of your account, we shall not be held liable.
3: OUR INTELLECTUAL PROPERTY RIGHTS
All the intellectual property and materials available on our platform are protected by copyright and other forms of intellectual property and are owned or controlled by STORYVORD, its affiliates, or the parties credited in the copyright and trademark notices within the materials. You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create new works from, distribute, perform, display, or in any way exploit any of the materials, in whole or in part. You agree that any copy of the materials you make or have in your possession must be undamaged and include all copyright and other proprietary notices. All information and software provided through the site is and will continue to be the sole and exclusive property of STORYVORD, its affiliates, or the parties credited in the copyright and trademark notices contained within the materials.
4: LIMITED LICENSE
We give you a non-exclusive, non-revocable, non-distributable license to use the website and services provided herein. You may not copy, sell, reproduce, transmit, distribute, modify, or reproduce our content without our prior written authorization. All the content and STORYVORD services are solely for your personal use, and corporate or commercial use is expressly prohibited.
5: RESTRICTIONS
You agree not to do the following while using our services:
- 1. transfer, upload, share, store, or destroy our material in violation of any applicable law or regulation, including laws or regulations governing the collection, processing, or transfer of personal information.
- 2. You must not carry out any activity that may impose an unreasonable or disproportionately large load on our website and network.
- 3. Use any method of data mining, robotics, or similar data gathering or extraction.
- 4. violate or attempt to violate the security of our website, including trying to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
- 5. Make up any information.
- 6. Reverse engineer or decompile any parts of our website.
- 7. Make a link to our content or information made available to you from our website, unless permitted by our terms and conditions.
- 8. post any false or misleading information or endorse illegal activities such as violating someone's privacy, providing or creating computer viruses, or pirating media.
- 9. Solicit passwords or personally identifiable information from other individual users.
- 10. Harass, incite harassment, or advocate harassment of any group, company, or individual.
- 11. Send unsolicited mail or email, make unsolicited phone calls, or send unsolicited texts, tweets, or faxes to any user, or contact any user who has specifically requested not to be contacted by you.
- 12. Attempt to interfere with service to any user, host, or network, including, without limitation, via means of submitting a virus to our site, overloading, "flooding,” “spamming,” “mailbombing," or "crashing."
- 13. assist any third party in doing any of the foregoing.
If STORYVORD determines, in its sole discretion, that you are in violation of any of the foregoing and/or are a repeat infringer of third-party property rights, STORYVORD will terminate your account and/or membership, as the case may be, and prohibit you from creating new accounts through STORYVORD services. Furthermore, the violation of any of the aforesaid may result in civil or criminal liability.
6: WARRANTY
All STORYVORD services and content are provided "as is," "as available," and "as is with all flaws. To the greatest extent permitted by applicable law, STORYVORD and its licensors and suppliers disclaim all express and implied warranties, including but not limited to: uninterrupted or continuous availability of STORYVORD services; implied warranties of merchantability; fitness for a particular purpose; and noninfringement with respect to STORYVORD. In addition, although STORYVORD intends to take reasonable steps to prevent the introduction of viruses or other destructive materials into STORYVORD services, and whether or not STORYVORD implements the aforementioned reasonable protections, STORYVORD does not warrant that STORYVORD services, any part thereof, or any information or other material accessible through STORYVORD services is free of viruses, worms, Trojan horses, or other harmful components. Some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so the above disclaimer may not apply to the extent such jurisdiction’s law is applicable to these terms of service. By accessing or using any of the STORYVORD services, you represent and warrant that your activities are legal in each jurisdiction in which you access or use such STORYVORD services.
7: LIABILITY LIMITATION
To the greatest extent permitted by law, STORYVORD and its affiliates, respective shareholders, directors, officers, employees, attorneys, agents, representatives, suppliers, or contractors do not guarantee and will not be liable for any incidental, indirect, special, punitive, consequential, or similar damages or liabilities (including, without limitation, damages for loss of income, information, revenue, profits, or other business or financial benefits).
8: INDEMNIFICATION
You shall indemnify, defend, and hold harmless STORYVORD, its affiliates, and licensors, and their respective officers, agents, directors, representatives, contractors, and employees, from and against any and all claims, suits, demands, actions, losses, liabilities, damages, judgements, penalties, fines, expenses, and other costs (including reasonable attorneys’ fees) arising from your breach or alleged breach of this Agreement.
9: INCLUSION AND DIVERSITY POLICY
STORYVORD aims to foster, cultivate, and preserve a culture of diversity, equity, and inclusion. We believe that human capital is the most valuable asset we have. Our developers' and clients' life experiences, knowledge, self-expression, and talent invested in their work represent an important part of not only our culture, but also our reputation and company's achievements. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family, marital status, gender identity or expression, language, notional origin, and other characteristics that make them unique. Therefore, we expect you to comply with our practices and ensure respectful communication and cooperation with other workers and clients. All the developers and clients have a responsibility to treat others with dignity and respect at all times. We expect you to exhibit conduct that reflects inclusion during work and other events. Any inappropriate conduct against the other co-workers and clients shall result in disciplinary action. If you have experienced any form of discrimination, please contact an HR representative at ________________.
10: DMCA POLICY
If anyone believes that his or another party's intellectual property rights have been violated as a result of their use of or access to our platform, we urge them to contact us immediately. Your infringement notification should consist of:
- 1. signature of the author or any of his authorized persons.
- 2. subject matter of an infringement claim.
- 3. nature and location of infringing material.
- 4. Name, address, telephone number, and email address
- 5. statement that you believe that the use of the material that you claim to infringe your copyright is not authorized by law or by the copyright owner or such owner's agent; and, under penalty of perjury, that all of the information contained in your infringement notice is accurate and that you are either the copyright owner or a person authorized to act on their behalf.
You can send us notice at _______, and it may take up to 15 days to respond to such notices. Upon finding such an infringement, we will remove the content from our platform.
11: MODERN SLAVERY TRANSPARENCY STATEMENT
The company ensures that its contractors, agents, assigns, and representatives shall comply with all applicable laws, statutes, and regulations relating to anti-slavery and human trafficking, including but not limited to the Modern Slavery Act 2015, and not engage in any activity, practice, or conduct that would constitute an offence under the Modern Slavery Act 2015, irrespective of the jurisdiction in which such activity, practice, or conduct is carried out. If any breach of this section is suspected by you, you must notify the company.
You must also ensure that you, your contractors, agents, assigns, and representatives comply with all applicable laws, statutes, and regulations relating to anti-slavery and human trafficking, including but not limited to the Modern Slavery Act 2015, and do not engage in any activity, practice, or conduct that would constitute an offence under the Modern Slavery Act 2015, irrespective of the jurisdiction in which such activity, practice, or conduct is carried out in connection with these terms and conditions.
12: BREACH
If we find out, in our sole discretion, that you have breached any portion of this agreement or have otherwise demonstrated conduct that is inappropriate, we also reserve the right to:
- 1. Terminate your access to and account registration with us.
- 2. notifying or fully cooperating with the proper law enforcement authorities for further action; and/or
- 3. Pursue any other action that we deem appropriate.
13: COMMUNICATION
You agree and understand that we will only communicate with you through your registered email address with us. Third parties may advertise or publish alternative ways to contact us or use other measures to pose as us. We cannot verify the authenticity of any such alternative contacts, and they pose a risk of fraud and other malfeasance, so we highly recommend you do not attempt to contact us using these methods. You agree that we cannot be held liable for unauthorized access to your account or other losses resulting from such fraud or other malfeasance by third parties. In order to make sure that you receive all of our communications, you agree to keep your email address up-to-date and immediately notify us if there are any changes. Delivery of any communication to the email address on record is considered valid. If any email communication is returned as undeliverable, we retain the right to block your access to us until you provide and confirm a new and valid email address.
14: THIRD-PARTY SITES AND LINKS
Your dealings with advertisers or other third parties found on or accessible through our website are solely between you and such third parties. These dealings include, but are not limited to, your participation in promotions, use of their service, and any terms, conditions, warranties, or representations associated with such dealings. Third-party links are provided solely as a convenience to you and should not be construed as an endorsement by us. You shall access and use such third-party sites, including the content, items, or services on those sites, solely at your own risk. We make no representations or warranties about any content or privacy practices of such third parties, or about any items or services obtained from such third parties, and you agree that we will have no liability for any loss or damage of any kind incurred as a result of any dealings between you and any third party, or as a result of the presence of such third parties' links or ads on the Services.
If there is a dispute between you and any such third party, you understand and agree that we are under no obligation to become involved. In the event that you have a dispute with any such third party, you hereby release us from claims, demands, and damages (actual and consequential) of every kind and nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and/or the services.
15: DISPUTE RESOLUTION AND GOVERNING LAW
This Agreement will be governed by, and construed and interpreted in accordance with, the laws of the United Kingdom, without regard to its conflicts-of-law principles. Any dispute arising out of or relating to this Agreement may be brought and adjudicated in the court of competent jurisdiction located in the United Kingdom, and you submit to the exclusive jurisdiction of such courts and waive any objections based on improper venue or an inconvenient forum.
16: MISCELLANEOUS
- 1. Performance by us under this agreement is excused during the period such performance is prevented or delayed by government restrictions (whether with or without jurisdiction), war or warlike activity, insurrection or civil disorder, or any other cause similar or dissimilar to the foregoing that is beyond the control of the parties and not enforceable at the time the agreement is executed.
- 2. It is hereby agreed that we may, at our sole discretion, amend, alter, or change any of the provisions of these terms and conditions, and such modifications shall be adhered to and have the same effect as if they had been originally embodied in and formed a part of these terms and conditions.
- 3. Any captions or headings used in these terms and conditions are solely for the convenience of the parties hereto, are not part of these terms and conditions, and are not to be used for the interpretation or determination of their validity.
- 4. If any particular provision of these terms and conditions is determined to be invalid, the invalidity and enforceability would not affect the remaining provisions, which will nevertheless remain in full force and effect.
- 5. Nothing in this agreement is intended or deemed to create a partnership or joint venture between us.
- 6. You are not allowed to assign or transfer any right or obligation to any third party without the written consent of us; however, you understand that we may assign or transfer some, all, or any of our rights and duties with or without notice to you.
- 7. Our website may, from time to time, contain links to other sites whose privacy practices may be different from ours. In the event that you submit personal information to any of those sites, your information is governed by their privacy policies, and we shall not be held liable for any loss of data or personal information therefrom. We request that you carefully read the privacy policies of any other website or application you visit.
- 8. If you have queries, complaints, or any feedback, you are encouraged to contact us at __________. We will try to resolve any complaint within seven (7) business days from the date we receive it.
SPECIFIC TERMS AND CONDITIONS FOR BRANDS
17: FEES AND SERVICES
In order to purchase our services, you must pay a fee and applicable taxes. The service charges and plans will be clearly stated or communicated to you via registered email at the time of purchase. In the event that payments are not fully made within 10 days of the due date, you shall be liable to pay an additional 10% as a penalty. You may pay for your purchases by credit card or PayPal. Cheques and money orders are not accepted. If you choose to pay by PayPal, your subscription to the service will be activated after STORYVORD receives payment from PayPal. STORYVORD will not be liable for any additional fees resulting directly or indirectly from charges to your PayPal account. If you pay by credit or debit card, please be aware that STORYVORD will send a small test transaction through your credit or debit card account to make sure that the account you have given is valid. This test transaction may occur before any applicable free trial is over or before your subscription has expired. This test transaction is not a charge and will fall off your account in approximately 72 hours. It is just a way to confirm that your payment method is valid.
18: REFUNDS
STORYVORD does not offer refunds or money-back guarantees. You acknowledge and agree that you will not be entitled to a refund for any purchase, including, but not limited to, cancellation or dissatisfaction with the services after approval of the first project stage.
19: YOUR INTELLECTUAL PROPERTY RIGHTS
All the intellectual property and materials created for you will be your sole property. STORYVORD or the developer shall not be entitled to any rights associated with them. STORYVORD may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create new works from, distribute, perform, display, or in any way exploit any of the materials, in whole or in part.
SPECIFIC TERMS AND CONDITIONS FOR DEVELOPERS
20: ANY PAYMENT FEES
The services provided by the developers constitute sufficient consideration. All payments shall be made through PayPal to the PayPal address designated by the developer. It is developers’ responsibility to provide an accurate PayPal address. The company will not be liable for any payments that are not received or are delayed as a result of the developers’ failure to provide accurate PayPal information. Developer agrees to immediately notify the company in writing of any changes to Affiliate's account information. Changes to developers’ PayPal accounts or other information may require reverification and, as such, incur the withholding of payments. All payouts will expire after thirty (30) calendar days if developers’ PayPal information remains unverified.
21: WORK FOR HIRE
The developer expressly acknowledges and agrees that any and all proprietary materials prepared by the developer under this agreement shall be considered "work for hire" and the exclusive property of the company. These items shall include, but not be limited to, any and all deliverables resulting from the Developer’s Services, all tangible results and proceeds of the Services, works in progress, records, diagrams, notes, drawings, specifications, schematics, documents, designs, improvements, inventions, discoveries, videos, content, images, developments, trademarks, trade secrets, customer lists, databases, software, programs, middleware, applications, and solutions conceived, made, or discovered by the Developer, solely or in collaboration with others, relating in any manner to the Developer’s Services,
22: INDEPENDENT CONTRACTORS
Nothing in these terms and conditions shall be construed in any way or manner to create between them a relationship of employer and employee, principal and agent, partners, or any other relationship other than that of independent parties contracting with each other solely for the purpose of carrying out the provisions of the Agreement. Accordingly, the developers acknowledge that they are not eligible for any benefits, including, but not limited to, health insurance or retirement plans. The Developer is not the agent of the company, is not authorized, and shall not have the power or authority to bind the company, incur any liability or obligation, or act on its behalf. The developer is not entitled to receive any other compensation or any benefits from the company. Except as otherwise required by law, the company shall not withhold any sums or payments made to the developer for tax liabilities or contributions, and all withholdings, liabilities, and contributions shall be solely the developer's responsibility. The developer shall use its best efforts, energy, and skill in its own name and in such a manner as it sees fit.